6/18/2011

u s stove company 52K BTU MultiFuel Stove wood heaters Review

u s stove company 52K BTU MultiFuel Stove wood heaters
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We purchased a stove very similar to this one, the stove was in use for 2 months and the blower fan stopped working. We have not been able to contact the company,I have tried to email, left phone messages and been on hold with them for hours. By the way their on-line chat is always off-line!! When I was finally able to contact a real person they made no apologies for their shoddy equipment and they wouldn't listen to me when I described the part that I needed! They sent the wrong part, am still waiting to recieve the right one. We heat the wing of our home with this stove and it has been a huge inconvenience to have it not working! When it is running it is a great stove but I will never buy anything from US Stove Company again. We have launched a complaint with the BBB. They are looking into it for us. Rebecca

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American Harvest, 52,300 BTU Multi Fuel Corn/Pellet Stove, 1,200 SQFT Heating Area, 200 CFM Blower Automatically Circulates Heat Evenly, Clean Outs Allow Easy Ash Deposit & Removal, Exhaust Blower For Negative Draft Pulls Flue Products Through & Out, No Smoke Spillage, Easy To Adjust Heat & Draft Controls For Simple Operation, Additional Manual Draft Control For Fine Adjustments, Automatic Starter, 60 LB Hopper Capacity.

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